Analytics Dashboard

AI-powered insights and trend analysis

Total Complaints

2,134

+12% from last period
Resolution Rate

87.3%

+4.2% improvement
Avg Resolution Time

4.2 days

-0.8 days faster
Escalations

23

+5 new today

Monthly Complaint Trends

Aug
Sep
Oct
Nov
Dec
Jan
Received
Resolved

By Category

Water Supply487
Road & Transport412
Sanitation356
Electricity298
Drainage267
Other314

AI Hotspot Detection

South Zone - Sector 15

89 issues this month

high risk

↑ Increasing

East Zone - Model Town

67 issues this month

medium risk

→ Stable

Central Zone - MG Road

54 issues this month

low risk

↓ Decreasing

North Zone - Civil Lines

48 issues this month

high risk

↑ Increasing

West Zone - Rajendra Nagar

41 issues this month

medium risk

→ Stable

AI Predictions

Water logging78%
Next 48 hoursSouth Zone
Dengue outbreak65%
Next 7 daysMultiple zones
Road collapse45%
Next 14 daysCentral Zone

Zone-wise Performance

Central Zone

85%

118 resolved

North Zone

77%

118 resolved

South Zone

76%

114 resolved

East Zone

86%

127 resolved

West Zone

88%

109 resolved