Dashboard Overview

Real-time grievance management statistics

+12%

2,134

Total Complaints

-8%

156

Pending

+23%

47

Resolved Today

+5%

23

High Priority

Recent Complaints

View All
IDCategoryLocationStatusPriority
JAN-2024-1847Water Supply
Sector 21, Gurgaon
pendinghigh
JAN-2024-1846Road Damage
MG Road, Indore
in progressmedium
JAN-2024-1845Street Light
Civil Lines, Lucknow
resolvedlow
JAN-2024-1844Garbage Collection
Sector 15, Noida
pendinghigh
JAN-2024-1843Drainage Issue
Rajendra Nagar, Delhi
escalatedcritical

AI Insights

Dengue Risk Alert

High risk in South Zone

3 waterlogging complaints in 48hrs

Pattern Detected

Garbage issues spike on Tuesdays

Recommend increased pickup schedule

Resolution Rate

87.3% within SLA

↑ 4.2% from last month

Complaints by Category

Water Supply
487
Road & Transport
412
Sanitation
356
Electricity
298
Other
581

Zone Performance

ZonePendingResolvedEfficiency
Central Zone34156
82%
North Zone28142
78%
South Zone45189
76%
East Zone31134
81%
West Zone18167
90%